PEOPLE, VOLUNTEERS & WORKFORCE
Develop healthy, sustainable approaches to recruiting, supporting, and retaining staff and volunteers.
Intercultural navigation workshop
Presenter: Ivan Yeo
Date: Thursday 12 November 2026
Time: 10am to 12 noon (please arrive by 9:30am, light refreshments will be available on arrival)
Venue: De Havilland Room, Headquarters Building, 214 Buckley Avenue, Hobsonville
Cost: FREE. This workshop is free to anyone delivering services to individuals and communities based in the Upper Harbour Local Board area.
This LiiFT session sits within the Culture, Wellbeing & Safe Organisations and People, Volunteers & Workforce capability areas and supports organisations at the Foundations and Strengthen stages. It is proudly supported by the Upper Harbour Local Board.
The Upper Harbour Local Board area is home to people from a wide range of cultural backgrounds. To create connected and inclusive communities, it is important to understand different cultural perspectives and communicate effectively across cultures. This interactive workshop explores the migrant experience and equips participants with practical tools for engaging confidently with culturally diverse communities.
Participants will:
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Explore the challenges and strengths associated with the migrant journey, including identity, belonging, and resilience.
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Learn practical cross-cultural communication frameworks to better understand differences in values, relationships, decision-making, and communication styles.
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Gain insight into the experiences of 1.5 and second-generation migrant New Zealanders and the complexities of navigating multiple cultural worlds.
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Reflect on their own cultural assumptions and develop practical strategies for building culturally responsive, inclusive, and effective practice in workplaces and communities.
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You’ll have the opportunity to ask questions and learn from others in the community.
Who is this for?
Anyone delivering services to individuals and communities based in the Upper Harbour Local Board area, in either a paid or voluntary position.
Learning outcome
By the end of the workshop, participants will have a deeper understanding of migration, culture, communication, identity, and belonging. They will be better equipped to engage effectively across cultures and work alongside migrant and diverse communities with greater awareness, confidence, and cultural responsiveness.
Liift is designed to assist your organisation in building capability, developing and strengthening leadership, and supporting you and your team to be adaptive and resilient in a changing environment. ANCAD brings in qualified consultants to mentor your Managers, CEOs and Governance Board/Committee members in various aspects of capability building from good governance, leadership, fundraising and marketing, to financial management and strategic planning.
CANCELLATION FOR TRAINING COURSES
Please be aware that we require two working days’ notice if you wish to cancel your registration. If you cancel after this time payment is still required. We may (at our discretion) provide a credit note to be used for other training courses within twelve months of the original course.


